Terms and Conditions

G.A.T.E.WAYS Cancellation Policy

• There is no refund or credit once an enrolment has been confirmed
  • if you change your mind about your child attending.
  • subsequent to enrolment you discover a clash with a school or other event. The onus is on the parent to check for any clashes with the school prior to enrolment.
• G.A.T.E.WAYS reserves the right to cancel a program if the numbers enrolled make the program unviable. In this case a full refund will be made.

G.A.T.E.WAYS Missed Session/s Policy

• There is no refund or credit if a parent or carer forgets to take a child to a workshop.
• Parents are responsible for organising transport to the program and there is no refund or credit if a child fails to attend because of transport issues.
• There is no obligation for G.A.T.E.WAYS to provide an alternative date/venue or make up session/s for a missed workshop/s
• Where a child fails to attend because of illness, a 50% refund will be given on receipt of a doctor’s certificate. 

G.A.T.E.WAYS Anaphylaxis Policy

• If a child has been diagnosed with an allergy that puts him/her at risk of anaphylaxis, the parent must provide G.A.T.E.WAYS with a current ASCIA Action Plan, with an up-to-date photo attached and signed by a doctor, prior to the program commencement. This can be scanned and uploaded as part of the enrolment process
• If the child has been prescribed an auto injector, an in-date EpiPen or Anapen must be brought to the program. A child cannot be admitted to a program if he/she does not have the auto injector, or if it is out of date. This is the case whether a child has had any anaphylactic episodes or not.